Thank you for your questions and for staying up to date with us! Sean and Sam responded to questions on various topics. Here’s a quick summary for reference: 

Roadmap 

Where are we up to according to the Roadmap?

We are making progress to build out the platform as stated in the Roadmap. At the same time, we have been seizing opportunities in the market and working on things outside of the Roadmap to develop more functionality and unlock more membership benefits. We’re making great progress on the hi Protocol Testnet, have made a number of hires for the Blockchain Team, and will share a bigger update on this end Q2/early Q3.

hi Debit Card

What benefits are covered in the Card Rewards Program?

Apart from the groundbreaking card design with customization and precious metals, the hi Debit Card covers a wide range of benefits, including spending rewards, lifestyle subscriptions, travel and hotel perks, personal services, merchandise, whitelist access, etc. Members will have the freedom to choose from a catalog of 100+ digital subscriptions. Another good news is that the threshold for the ‘Diamond’ membership tier is lowered to 10 million HI now. 

Explore more about hi Benefits and Membership Tiers.

When will the Card be ready and how can I apply to get one?

We will launch the virtual cards first. Then, the physical cards will be available for ordering directly from the hi App. The waitlist will open soon. Stay tuned for more updates.

Fiat-Crypto On/Off-Ramps 

Why did my fiat deposit take days to be shown in my hi account?

Unfortunately the fiat world doesn’t always move as quickly as the crypto world, and intermediaries or banks can slow our processes down. Please allow 4 to 6 working days for the transaction to be processed by the bank. We will continue to work with partners to look for ways to expedite the process. 

When will it be possible to withdraw USDT or even HI to my bank account?

We are looking to build out a seamless on/off-ramp in a measured way. We are working to offer IBAN accounts for members in Europe or other local equivalents so that you can easily transfer assets from your account to hi, and vice versa.

Tokenomics 

What’s the outlook for the price of HI?

Although the macro-environment is not looking awesome right now, we are super optimistic. Of course we always monitor the price of our token extremely carefully –  but short-term price decrease is not a concern to us, a reminder that we are building our platform with a view to long-term sustainable value. 

What are the numbers for minted HI and HI’s circulation?

Please refer to the Transparency Report regularly uploaded to our website for the latest numbers. We’ll publish a new one at the close of the month.

Identity Verification 

When will Nigerian NIN be accepted for identity verification?

We’ve been working closely with our partner to enable NIN checks for the Nigerian community. Members can now use their NIN for the KYC process.

hi Play

When will hi Play be available for Mobile App as well?

We are working to offer a smoother experience so that members don’t have to log in and out to enter the game portal. We are also adding 10 more new games on top of the current 10 games. 

Switch Bonus

Why not expand the Switch Bonus Campaign to users from platforms other than the four listed competitors?

If you have USDT or ETH outside Nexo, BlockFi, Celsius, Crypto.com that you would like to transfer to hi, you can write us an email to bonus@hi.com to enquire about participation.