verify-your-identity

Identity Verification Update

We have made some important updates to our Identity Verification levels, please read on so you are aware of the requirements.

 

Why is Identity Verification important? 

Identity Verification, sometimes known as KYC (Know-Your-Customer), is a standard practice for any company providing financial services – yes, even decentralized companies like ours. We have a strict obligation to protect members of the hi ecosystem against fraud and anti-money laundering, so we take identity verification very seriously. 

If members want to withdraw, deposit, buy or sell cryptocurrencies on the hi platform they will need to pass identity verification.

Thanks to modern technology, we make this a painless process for most members. Watch this video as Sean explains a little more about the process you can expect and the partner we work with to make this a secure and frictionless experience for the majority of members. 

 


Members will now fall into 3 different categories of Verification:

 

❌   No Verification 

Verification Requirements:
Must create hi nickname
Must provide telephone number

Features & Access:
Claim Daily Reward
Deposit Crypto

 

 

✅   Standard (Tier 1) Verification

Verification Requirements:
Must create hi nickname
Must provide telephone number
Email
Liveness Check (Selfie)
International ID / Passport / National ID

Features & Access:
Claim Daily Reward
Deposit Crypto
Fiat purchases with Credit and Debit Card/Bank Transfer up to 10,000 USD a month Withdrawal of 5000 USD worth of tokens per day

 

⭐️  Advanced (Tier 2) Verification

Verification Requirements:
Must create hi nickname
Must provide telephone number
Email
Liveness Check (Selfie)
International ID / Passport / National ID
KYC Questionnaire
Proof of Address
Source of Funds
Source of Wealth


Features & Access:

Claim Daily Reward
Deposit Crypto
Unlimited Fiat purchases Withdrawal limit of 1 BTC equivalent per day

If you have more questions about Identity Verification our team will be happy to assist you at [email protected], or visit our FAQ here.

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